Terms and Conditions

Terms and Conditions


Effective Date: 5 December 2024 

Welcome to Veg Roof! By accessing or using our website, services, or products, you agree to these Terms and Conditions. Please read them carefully.  


1. Definitions  

- "Company" refers to Veg Roof, the provider of vertical vegetable gardening setups and services.  

- "Customer" refers to any individual or entity purchasing our products or services.  

- "Website" refers to our online shop located at https://shop.vegroof.com or https://organic.vegroof.com.  


2. Scope of Services  

Veg Roof specializes in providing:  

- Vertical vegetable gardening setups for residential and commercial spaces.  

- Associated services, including installation, soil filling, and planting seeds/saplings.  

- Products available for purchase through our online shop, such as gardening kits and accessories.  


3. Ordering and Payment  

- Customers must provide accurate and complete information when placing an order.  

- Prices listed on our website are inclusive of applicable taxes unless stated otherwise.  

- Payment must be made via accepted methods on the website.  

- Orders are confirmed upon successful payment.  


4. Shipping and Delivery  

- Delivery timelines will be provided during checkout and may vary by location.  

- We are not liable for delays caused by events outside our control, such as weather or courier issues.  

- Customers are responsible for providing a valid delivery address.  


5. Cancellations and Returns  

- Normally, our products are not having return options. Please proceed carefully. 

- Returns are accepted only for damaged or defective items reported within 2 days of delivery. Please do remember, we are doing videography for each package at our in houses. 

- Refunds or replacements will be processed after verifying the returned product's condition.  


6. Use of Services  

- Our services are intended for personal or non-commercial use unless otherwise agreed in writing.  

- Customers must ensure their premises meet the requirements for installing vertical gardening setups.  


7. Intellectual Property  

All content on our website, including text, images, and designs, is the property of Veg Roof and protected under intellectual property laws. Reproduction or distribution without permission is prohibited.  


8. Limitation of Liability  

Veg Roof is not liable for:  

- Any indirect, incidental, or consequential damages arising from using our products or services.  

- Damages resulting from improper use or maintenance of gardening setups.  


9. Governing Law  

These terms are governed by the laws of  Delhi Jurisdiction. Any disputes will be resolved in courts located in Delhi State.  


10. Amendments  

We may update these terms periodically. Changes will be effective immediately upon posting on our website.  


11. Contact Information  

If you have questions or concerns about this Privacy Policy, please contact us at:  

Veg Roof  

Email: vegroof@gmail.com 

Phone/ Whatsapp: 9990089080, 8744089080, 8962061566