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Do Veg Roof towers come with a warranty?
Yes, all Veg Roof towers come with a 6-month warranty covering manufacturing defects, material cracks, and major breakage under normal use.
What exactly is covered under the warranty?
The warranty covers issues like:
Cracks or breaks in the PVC structure
Manufacturing defects in connectors or trays
Structural damage during transit (if reported within 48 hours)
What is not covered under the warranty?
The warranty does not cover:
Physical damage due to mishandling or accidents
Fading or wear-and-tear due to prolonged outdoor exposure
Damage from improper installation or third-party alterations
How do I claim warranty service?
Contact our WhatsApp support with purchase proof, issue details, and clear photos/videos. We’ll verify and arrange a free replacement or repair.
Is there any warranty on seeds, compost, or other gardening materials?
No, seeds, soil, and compost are non-warranted consumables due to their organic nature and varying performance based on climate, care, and sowing technique.
Do I need to register my product for warranty?
No formal registration is required. Your invoice or order ID is sufficient for warranty claims.
Can I extend the warranty period?
Currently, we do not offer an extended warranty. However, many of our towers last for years with proper care, even beyond the warranty period.
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