🔹 1. What do I get when I purchase a Veg Roof Vegetable Tower?
Answer:
Each tower package includes:
The complete tower structure (base, pipes, and planter rings or pockets)
Filling media (organic soil mix or compost—if selected in the order)
Seeds or saplings (starter pack based on tower type)
User manual or installation guide
Access to WhatsApp support group for guidance
Optional add-ons: watering can, garden tools, pest spray (if chosen during order)
🔹 2. Is soil included with the tower?
Answer:
Soil is optional. You can either:
Choose a package with Veg Roof’s custom soil mix (delivered in bags), or
Buy the tower without soil, and use your own potting mix as per our guidelines.
🔹 3. Are seeds or saplings included?
Answer:
Yes. Every tower includes a starter seed pack or pre-grown saplings, depending on the model and location:
For Delhi NCR: saplings are provided during installation
For PAN India orders: seeds are sent with the package
We offer seasonal, easy-to-grow options for beginners.
🔹 4. Does the tower come pre-assembled?
Answer:
No, the tower is shipped in easy-to-assemble parts to reduce shipping cost and damage. However:
DIY Assembly Guide is included
Free installation is offered in Delhi NCR
Video tutorials and support are available via WhatsApp for all customers
🔹 5. What kind of support is included after purchase?
Answer:
Veg Roof offers comprehensive post-purchase support:
Lifetime access to WhatsApp guidance groups
Monthly expert visits (in Delhi NCR plans)
Video training resources
Troubleshooting, seasonal reminders, and weekly tips
🔹 6. Are plant nutrients or fertilizers included?
Answer:
Basic organic compost or vermicompost is included (if soil is purchased). For better growth, we also offer nutrient booster kits, but they are sold separately unless bundled in promotional offers.
🔹 7. Is a watering system included?
Answer:
No automatic system is included by default. However:
A manual watering guide is included
Optional watering cans or DIY drip kits can be purchased separately
🔹 8. Are tools included in the package?
Answer:
A basic planting tool may be included during certain offers. For regular packages, gardening tools (like hand trowels, gloves, etc.) are sold as optional add-ons.
🔹 9. Can I customise what comes in the package?
Answer:
Yes. Veg Roof allows limited customisation, such as:
Adding or removing soil or saplings
Choosing specific crop seeds
Adding support stands, wheels, or extra planting kits
Our sales team can guide you based on availability.
🔹 10. Will I receive a printed guide or just digital instructions?
Answer:
You will receive both:
A printed quick-start instruction sheet
A link to detailed digital resources, including videos, posters, and watering/fertilizing schedules
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